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With a unique culture of caring as our foundation, Supplemental Health Care is deeply committed to addressing the acute staffing shortages that continue across the healthcare industry.

We work each day to engage talented professionals from all walks of life and expand opportunity across the healthcare landscape. Take measure of our progress.

Our Impact misson

Supplemental Health Care (“SHC”) is committed to creating a more sustainable future for people and the planet. Within our industry, we are helping to solve healthcare staffing shortages by sourcing hard-to-find healthcare talent, offering competitive pay and high-quality service, and placing individuals in roles where they can help advance the quality of care for all. As a leading healthcare staffing company, we seek to drive diversity and inclusion within our company and throughout healthcare.

%
of SHC senior leaders
are women
%
of working SHC clinicians
belong to minority ethnic
groups as compared to 20%
for all RNs
%
Net Promoter Score
(“NPS”) compared with
19% for our industry

Why NPS scores Matter

In a business where nurses report high levels of stress and burnout, SHC believes we can improve lives by making the right connections both clinically and culturally. Studies show that nurses that feel respected and supported provide better care, while the hospitals they support report better patient outcomes. Measuring talent and client satisfaction via Net Promoter Score indicates the impact SHC is making. Learn more

Other measures of our impact

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upskilling healthcare professionals

We partner with talent who are motivated to take their career and earning potential to the next level. SHC offers Homebase Training for home health professionals and will soon add Certified Nursing Assistant (CNA1 and CNA2) certification in key markets with high demand. In addition, our partnership with Hope Builders provides Medical Assistant (MA) and Registered Behavior Therapist (RBT) training to caring professionals.

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diversity in action

SHC is proud to support a diverse team of corporate and contract employees, and we commit our company to increasing opportunity through focused outreach, expanded training programs and other measurable efforts.

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Social and
Environmental Impact

In an effort to create value for our customers, our employees and the communities we serve, SHC’s leadership team conducts routine assessments of our social and environmental programs. We have set goals and benchmarks for improvement in governance, transparency, employee engagement, DEI, community impact, the customer experience and limiting our waste production.

Supplemental Employee Resource Groups

SHC’s commitment to diversity and inclusion is supported by our Employee Resource Groups (ERGs). These employee-led teams bring individuals together from across the organization to support one another, advocate for inclusion, and help guide SHC towards better support for all communities.

Real people. Real Positive change.

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Serving the Communities we staff

Our Culture of Caring is at the core of everything we do—and its impact extends well beyond our own facilities. Check out a few of our philanthropic partnerships below.

icon: hope builders logo: Hope Builders
logo: Operation Happy logo: operation happy
Logo: National Black Nurses Association Logo: National Black Nurses Association
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Logo: Love for Literacy Image: Love For Literacy
An image of a medical student raising her hand in class to ask a question.

hope builders

SHC recognizes that better job opportunities offer individuals more certainty and stability in their careers and personal lives. As such, we are honored to support Hope Builders in their efforts to pave “a pathway to prosperity.” Hope Builders empowers young adults with mentorship, life skills, and skills training that meet the needs of employers. Training and job placements include construction as well as healthcare careers like medical assistants and behavioral technicians.

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Camp Quality USA

With locations across the country, Camp Quality is "letting kids with cancer be kids again." The organization provides free summer camps and year-round programming for children with cancer and their families.

Supplemental Health Care is proud to support their mission and promote their volunteer opportunities to our nurses and healthcare professionals. Learn more about the life-changing experiences at camp from our travel nurse and Camp Quality medical coordinator, Arlene, here.

photo of a group of nurses huddled together for a picture in their scubs

Operation Happy Nurse

SHC is committed to better supporting our nurses and other healthcare professionals and to ease the shortage of skilled caregivers. We proudly partner with Operation Happy Nurse, which exists to support nurses’ mental health and wellbeing. This organization offers a free, online community focused on improving overall mental health and physical wellbeing for certified nurses, regardless of their tenure, level, or specialty.

Image: Mother reading book with daughter in a library

Love for Literacy

Love for Literacy is a nonprofit organization created by a Supplemental Health Care speech-language pathologist, Dr. Kelly Byrd to promote literacy among black families. This organization seeks to create more positive family literacy experiences, to share multicultural literature and activities that are more reflective of black children and their lived experiences, and to find new and exciting ways to engage in literacy practices. Supplemental Health Care is proud to sponsor book donations and family literacy resources in our partner school districts with Love for Literacy.

Image: Medical student looking attentively away from camera

NATIONAL BLACK NURSES ASSOCIATION

The National Black Nurses Association (NBNA) is one of the most enduring nursing associations in the country, and SHC is proud to support its mission of promoting greater diversity and inclusion in the nursing profession through professional and educational development. Through the creation of NBNA scholarships, SHC hopes to combat the ongoing nursing shortage, support culturally congruent care, and provide nursing career advancement. 

 

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